isEazy saved 50% of translation costs in 2023 with Smartcat
isEazy, a leading technology company specializing in eLearning solutions to offer an end-to-end experience that meets all its clients’ training needs, decided to change its digital course translation process to gain management autonomy, streamline operations, and optimize costs.
KPIs achieved
50%
cost savings
with Smartcat AI instead of a translation agency
5,540,667
words translated
with Smartcat AI–human workflows in half the time
50+
eLearning projects
managed simultaneously with Smartcat
isEazy runs projects for over 1,000 clients in 90 countries. To meet the translation needs this entails, in 2020, the firm’s in-house team of English translators started working with Smartcat. Given the good results achieved, in 2023, isEazy also transferred the management of translation projects in other languages from external agencies to Smartcat. Now, translations in all languages are handled through Smartcat.
This has allowed isEazy to streamline project operations, manage vendor payments, improve content quality, and do all the translations it needs in parallel.
The challenge
Need to outsource high-quality translations and give support to the in-house translator team for all languages
isEazy's localization management team noted the difficulty of managing translations with external companies compared with the translations they produced in-house. They faced longer turnaround times, less translation consistency, higher costs, and a lack of direct communication with translators.
Nuria Sánchez
Operations Administrative Assistant, isEazy
High costs
The fees charged by language service providers were often high, which meant that increasing volumes of translations quickly inflated costs.
Invoicing and payment management complexity
Managing multiple invoices from language service providers meant significant time and effort for isEazy’s accounting and finance teams.
Maintaining high quality and consistency in translated courses
Ensuring courses met client expectations for quality and consistency across diverse sectors was paramount but challenging for isEazy. It needed a way for multiple team members to collaborate on projects with a large volume of words, all while keeping language choices and style consistent. isEazy therefore wanted to be able to share translation memories between different teams.
The solution
Transparency and full control over the translation process
The team at isEazy was able to find a comprehensive solution in the Smartcat AI language platform to overcome the challenges they faced.
The localization management team emphasized the efficiency of the Smartcat’s translation management features, which now give them total control over the entire process. They gained comprehensive oversight of projects, visibility into translation progress, direct contact with everyone working on the project, and efficient AI-driven project management.
Nuria Sánchez
Operations Administrative Assistant, isEazy
Meeting client expectations with quality and consistency
isEazy knew it was essential to deliver multiple high-quality courses to its clients. By using Smartcat’s translation memory capabilities and language quality assurance checks, the team was able to ensure meticulous quality control, consistent terminology, and accurate translations across all courses, all from inside the Smartcat Editor.
Smartcat Editor is a tool that shows the original text and the translation side-by-side. It’s intuitive and easy to use for teams and reviewers.
“We're able to build up glossaries and improve our quality assurance at the same time. This is essential as some of our clients have very technical content,” explained one of isEazy's internal reviewers.
Thanks to the private and secure central repository for their multilingual content on Smartcat, isEazy teams had permanent access to these files. By using translation memories, their approved translations can be repurposed for new projects to save time and costs.
AI website translation for target market penetration
n addition to using Smartcat to translate courses, isEazy saw how Smartcat could help another department within the company meet its objectives.
isEazy’s marketing team wanted to target the Brazilian market and localize their site quickly for this segment. They connected their website with Smartcat’s WordPress integration. This served to facilitate a seamless translation process, ensuring swift and accurate website localization without the need to download and upload documents. As a result, they managed to get the site up and running quickly in time for a tight launch deadline.
Improved team collaboration on a single platform
The team transitioned from individual translation tools to a unified team-wide platform driven by AI. They immediately saw that they could better ensure language consistency across courses and marketing materials. The shared interface and project-based organization facilitated better planning, improved delivery times, and enhanced efficiency in managing diverse projects across departments.
“What’s also so helpful is that I can work on a translation project in the morning and my colleagues can take over later in the day because Smartcat translation memories and glossaries update for all of us at the same time. Terminology is consistent and project updates are saved for all project members. This makes project management and collaboration so much easier. We can all pick up where someone else left off and see exactly what to do,” said one of isEazy’s reviewers.
Enhanced reviewer sourcing and communication tools
Smartcat Marketplace provided improved filtering options and AI assistance to source reviewers based on language proficiency, expertise, and cost per word. All this streamlined the selection process for isEazy. The marketplace functionality enabled access to a diverse range of reviewers at varying budget levels, significantly reducing costs.
Nuria Sánchez
Operations Administrative Assistant, isEazy
Efficient invoicing and payment integration
The Smartcat AI language platform streamlined invoicing by consolidating payment processes within the platform. This reduced manual effort for accounting and finance teams and enabled faster vendor payments.
The results
isEazy was able to revolutionize its translation processes with the Smartcat Language AI platform. It addressed sourcing challenges, simplified payment management, enabled seamless website localization, and ensured high-quality, fast course deliveries. These enhancements have not only optimized isEazy’s operations but also strengthened its position as a leader in delivering top-tier translated learning content.
As the localization team at isEazy points out: “Linguistic consistency was absolutely critical for us and now we can achieve that for all our courses, in all the languages.”
This partnership with Smartcat has empowered isEazy to satisfy its localization needs to quickly produce its courses in different languages. It’s been able to improve both translation quality and the speed of its management and operations to obtain a significant cost reduction.
Key results
5,540,667 words translated in 2023
50% cost savings with Smartcat
50+ AI–human translation projects managed simultaneously with Smartcat
for smart L&D teams across the globe.