Whether you’re translating support tickets or updating knowledge base articles, Smartcat’s automated workflows will help you deliver faster, more accurate responses to your global customers. Watch the recording to learn more!
for ease of setup
ease of use
global corporate clients
Webinar Topics
Speed up translations and reduce turnaround times by up to 50%
Eliminate manual work with automated, rules-based workflows
Improve translation quality while maintaining brand consistency
Boost user engagement by providing content in your customers’ preferred language
Webinar Q&A
Q: What solutions can be offered for AI audio generation in several languages?
A: AI audio generation is currently being explored, with a focus on gathering client requirements to understand how this technology can be utilized. Interested parties are encouraged to reach out for discussions on specific use cases.
Q: Is the translation API now available in the Salesforce Marketplace?
A: Currently, there is no translation API available in the Salesforce Marketplace, but there are plans to add one in the future.
Q: What is the best way to translate and retain machine translations of a document where 80% of the text does not change?
A: The translation process involves using translation memories to intelligently translate content, which helps avoid repetitive updates of the same text. This method allows for the reuse of previously translated content across different types, reducing the need for repeated work.
Q: Can this technology be used for lab questions on tests that come from customers?
A: Workflows are available that support a variety of scenarios, including help center knowledge base content. For specific use cases, it's advisable to reach out for a tailored discussion about individual needs.
