Digital Transformation for Translation - How IPS Did It

The session focuses on digital transformation in translation, particularly how IPS has successfully transitioned from traditional translation methods to utilizing Smartcat's AI-driven tools.

Key Points from the Webinar:

• Introduction: Colman Murphy welcomes attendees and introduces the speakers, outlining the agenda which includes discussing the necessity of change, particularly in the context of AI and digital transformation.

• The Need for Change: Murphy emphasizes the urgency for organizations to adopt digital transformation strategies, highlighting AI's role in enhancing efficiency across various business functions, including translation.

• Case Study - Integrated Power Services:

  • Background: Alison Sapko describes IPS as a rapidly growing company in the power services sector with over 90 locations and a diverse workforce.

  • Challenges with Legacy Systems: Initially, IPS relied on traditional translation agencies, which were slow (taking 4-6 months for a course) and costly (around $6,000 per course). This model hindered collaboration and timely updates.

  • Transition to Smartcat: The company piloted Smartcat for translating training materials. The pilot involved creating a glossary of industry-specific terminology and developing project templates to streamline processes.

  • Outcomes: Post-transition, IPS significantly improved its translation speed and cost efficiency, translating up to four courses in one month and achieving about 70% cost savings. Employee engagement increased as translated materials became more accessible.

• Future Plans: IPS aims to expand its use of Smartcat tools for additional courses and improve collaboration across departments.

Overall, the webinar illustrates how embracing digital transformation through AI tools can lead to substantial improvements in operational efficiency and employee satisfaction within organizations.